Terms of service

Template for review by your legal adviser before launch.

1. Who you are dealing with

These terms are between you and [Company legal name], [Registered address], Portugal, trading as HireSquadAI. Our services are offered to businesses, not consumers.

2. Products and squads

Each product page describes its scope, deliverables and delivery time. Work outside that scope is quoted separately. Monthly squads include the deliverables listed for the plan each billing month.

3. Prices and payment

Prices are shown in USD, EUR and GBP and charged in the currency you choose at checkout through Stripe. Applicable taxes are shown before you pay. Monthly plans renew automatically each month until cancelled.

4. Your responsibilities

You agree to provide accurate information and the access we need on time. Delivery times start once we have your completed intake form and access.

5. Guarantee, cancellations and refunds

• One-off products: if you're not satisfied, ask for a refund within 7 days of delivery.
• Monthly squads: cancel or pause anytime from your billing portal; the plan runs to the end of the paid month. If your first deliverable is not delivered within 7 days of a completed onboarding, your first month is refunded.
• Custom projects: milestones and cancellation terms are set out in your quote.

6. Ownership

Once paid, you own all deliverables we create for you. We may reuse general know-how, templates and tools that are not specific to you.

7. AI-assisted work

Our squads use AI tools under human supervision. A human reviews every deliverable. Results such as rankings, AI citations or conversions depend on factors outside our control and are not guaranteed.

8. Confidentiality

We keep your confidential information confidential and sign an NDA on request.

9. Liability

To the extent allowed by law, our total liability is limited to the amount you paid for the product or the last three months of your plan. We are not liable for indirect or consequential losses.

10. Law

These terms are governed by the laws of Portugal. Contact hello@hiresquadai.com with any question.